Community Response Team

Officer Biles and Clinician Henry standing in front of their patrol car

Community Response Team

We are proud to announce our new Community Response Team (CRT) focusing on residents and calls with potential mental health issues. Mental health issues are increasing throughout the country and we recognize the importance of treating these individuals in a compassionate manner that will better serve them and Parker.

Community Response Teams are comprised of a specially trained law enforcement officer paired with a mental health clinician working on patrol. CRTs streamline access to care for individuals who are caught in the proverbial “revolving door.” In addition, it also allows a patrol officer to get back on the street rather than being tied up at what is typically a long call, an individual needing mental health support. A patrol officer will first respond to a call for service. The initial responding officer determines if there is a mental health concern that needs to be addressed by the CRT. After the team conducts a crisis assessment of the patient, the clinician can make an immediate referral to any level of treatment or place the individual directly into inpatient treatment. The team uses a special medical clearance that treatment providers and insurance companies accept in lieu of an emergency room visit. CRT also makes follow-up visits and conducts preventative visits to individuals who have been identified as high users of emergency systems. Its case management team can coordinate ongoing care.

Officer Trey Biles and Clinician Aisha Henry are the members of the innovative Community Response Team. This team is part of the Douglas County Health Initiative’s Community Response Team and we are joining the Douglas County Sheriff’s Office and Castle Rock Police Department in the program Trey and Aisha’s schedule is Tuesday through Friday from noon-9:00 p.m. This schedule is based on our highest call volume for incidents with potential mental health issues. Their schedule will be evaluated periodically to ensure that they are working the hours with the greatest need.

We are excited to provide better service for those in need and their families with the Community Response Team.